Shipping Policy

Last Updated: May 15, 2024

Thank you for shopping at vaxor.top! We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please review our shipping policy carefully.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be longer during peak seasons, sales events, or due to unforeseen circumstances. We appreciate your patience.

Shipping Methods & Delivery Estimates

We offer various shipping methods to meet your needs. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business days mean Monday to Friday, excluding holidays.

Domestic Shipping (United States)

  • Standard Shipping: Typically 3-7 business days after processing.
  • Expedited Shipping: Typically 2-4 business days after processing. (Available at an additional cost, calculated at checkout.)

International Shipping (European Union)

  • Standard International Shipping: Typically 7-21 business days after processing, depending on the destination country and customs procedures.

Please note that delivery delays can occasionally occur due to customs, courier issues, or other factors outside of our control.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the exact shipping cost for your order at checkout before completing your purchase.

  • Free Standard Shipping: We are pleased to offer free standard shipping on all orders over $50 within the United States.
  • For international orders and domestic orders under $50, shipping charges will apply and be calculated at checkout.

International Shipping

We proudly offer international shipping to the United States (US) and countries within the European Union (EU).

Please be aware that for international orders, you, the customer, are responsible for any customs duties, import taxes, tariffs, or fees imposed by your country’s customs office. These charges are not included in the item price or shipping cost and are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order’s journey directly from the carrier’s website.

Missing or Damaged Packages

If you haven’t received your order within the estimated delivery time, or if your package arrives damaged, please contact us immediately at [email protected] with your order number and details of the issue. We will work to resolve the matter as quickly as possible.

Contact Information

If you have any questions about our shipping policy, please contact us:

  • Company Name: Guangzhou Yunxiaoqi Trading Co., Ltd.
  • Website: vaxor.top
  • Address: Room 301, Building 3, No. 27, Laoweidui, Sancun Village, Lütian Town, Conghua District, Guangzhou, China
  • Email: [email protected]
  • Phone: 303-376-9604