Privacy Policy

Effective Date: November 19, 2023

This Privacy Policy describes how vaxor.top (the “Site” or “we” or “us”), operated by Guangzhou Yunxiaoqi Trading Co., Ltd., located at Room 301, Building 3, No. 27, Laoweidui, Sancun Village, Lütian Town, Conghua District, Guangzhou, China, collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise use the services offered on our Site.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our service to you. This includes:

a. Personal Information You Provide

When you interact with our Site, such as creating an account, placing an order, subscribing to our newsletter, or contacting customer support, you may provide us with personally identifiable information, including but not limited to:

  • Name (first and last)
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (e.g., credit card details – securely processed by third-party payment gateways, we do not store full card numbers)
  • Order history and purchase details
  • Account login credentials (username and password)

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This information is collected using technologies like cookies, log files, web beacons, tags, and pixels. This may include:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Pages viewed, products viewed, search terms, and how you interact with the Site
  • Referring/exit pages
  • Date/time stamps

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use:

  • Session Cookies: To operate our service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Advertising Cookies: To deliver advertisements that are relevant to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill and manage your purchases, process payments, and arrange for shipping.
  • To Provide Customer Support: To respond to your inquiries, provide assistance, and address any issues.
  • To Improve and Personalize Your Experience: To enhance the functionality and user-friendliness of our Site, understand how users interact with our services, and tailor product recommendations and content.
  • For Marketing and Promotions: To send you newsletters, promotional offers, and other marketing communications if you have opted in to receive them.
  • For Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and ensure the security of our users.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • For Business Analytics: To perform data analysis, identify usage trends, and evaluate the effectiveness of our marketing campaigns.

3. How We Share Your Information

We may share your Personal Information with third parties for the purposes described above. We do not sell, rent, or trade your Personal Information to third parties for their independent direct marketing purposes.

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., payment processors, shipping companies, website hosting, analytics providers, email marketing services). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your Personal Information may be transferred as part of that transaction.
  • Legal Requirements and Law Enforcement: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request a copy of the Personal Information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your Personal Information under certain circumstances.
  • Right to Object: You have the right to object to our processing of your Personal Information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
  • Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information. These measures include using secure servers, encrypted connections (SSL/TLS), and restricted access to data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your account with us, to fulfill transactions, or as required by law (e.g., for tax, accounting, or legal compliance purposes). When your Personal Information is no longer needed for these purposes, we will securely delete or anonymize it.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:

  • By email: [email protected]
  • By phone number: 303-376-9604
  • By mail: Guangzhou Yunxiaoqi Trading Co., Ltd., Room 301, Building 3, No. 27, Laoweidui, Sancun Village, Lütian Town, Conghua District, Guangzhou, China